Job Description

Title: Implementation Engineer
Location: Denver, CO
Job Type: Full time
Education: 4-year college degree required
Experience: 2-5 years experience
Travel: Limited
Compensation: Salary; incentive stock options; generous healthcare and other benefits
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TrackVia Implementation Engineers work with new and existing customers to build their customized applications. As part of the Customer Success team, they must ensure customers have a smooth transition deploying a new software platform within their organization. Implementation Engineers are also required to train the administrator(s) of the accounts to maintain their applications.  

  • Gather requirements from customers to understand and build the architecture and workflow of their online application
  • Design database and build tables, forms, filtered/formatted reports, dashboards and setup user permissions
  • Set proper expectations and meet project milestones
  • Assist with the app deploy and train users on the TrackVia platform

Required Experience

  • Strong project management skills
  • Account management experience
  • Data modeling expertise with sound understanding of relational database principles
  • Advanced Excel skills
  • Technology enthusiasm/passion/aptitude
  • Analytical problem solving
  • Excellent written communications: clarity, brevity, grammar
  • Excellent verbal communications: articulateness, patience, listening skills
  • Microsoft Excel or Google Docs
    • Formulas, charts, reports
  • Software as a Service (SaaS) application experience
  • Strong mathematical skills (statistics, finance, logic)

Experience Preferred

  • Microsoft Access, MySQL, Filemaker or similar database
  • Database architecture (entity relationship diagrams)